Terms and conditions

  1. Balances to be paid in advance of the hire date unless the client has an approved credit account or  as been agreed with the company at the time of booking
  1. All Account work, cheques & credit card payments are subject to an additional administration fee of 10% on the total amount payable.
  1. Any extra requests or alterations to the original booking (i.e. additional pick up points, change of venue, causing extra time and mileage) cannot necessarily be entertained, although every effort will be made to meet the requirements of the client. Any such alterations would in most cases involve extra charges being levied on the original quotation. Any extra charges incurred should be paid in cash to the chauffeur during the course of the hire.
  1. Deposits are non refundable. Hires cancelled without 24 hours notice will be charged in full.
  2. All routes taken are at the discretion of the chauffeur dependant on road conditions and traffic at any particular time.
  1. The company accepts no responsibility for delays howsoever caused. In the unlikely event that there is a mechanical, electrical or material breakdown, the company will make every effort to carry out immediate repairs to the vehicle so that the journey can continue or the client will be transferred to another vehicle and any reasonable extra costs incurred will be borne by the company.
  1. In the event of breakdown or extreme traffic or weather conditions, the company shall not be held responsible for missing flights, connections or functions howsoever caused.
  1. Vehicles cannot be loaded beyond seating capacity.
  1. A reasonable amount of passenger luggage may be carried however if the driver considers there to be more than permissible for the vehicle supplied excess cannot be carried.
  1. The company accepts no responsibility for any loss or damage to any luggage or property carried by the company howsoever caused.
  1. The company accepts no responsibility for any articles left in the hired vehicle.
  1. When a car is hired for a period of time longer than a day, whilst every effort will be made for the hirer to retain the same vehicle and chauffeur during such period, the company reserves the right to substitute any other car or chauffeur.
  1. Clients assume full financial liability for any loss or damage caused by them or any member of their party to any vehicle supplied by the company. (There is a sanitation fee of £100.)
  1. Smoking is not permitted in the vehicles.
  1. Drug use is prohibited by law.